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Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have when interacting with Synergy Vending.

Last updated: April 7, 2026

1. Introduction

Synergy Vending ("we," "us," or "our") operates the website synergyvending.com and provides managed vending and refreshment services to businesses. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, request a consultation, or otherwise interact with us.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

Information you provide directly

  • Contact details: name, business name, email address, phone number, and mailing address when you request a consultation, submit a form, or contact us.
  • Service inquiries: details about your workplace, employee count, location type, and the vending or refreshment options you are interested in.
  • Communications: the content of emails, messages, or call notes you exchange with our team.

Information collected automatically

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site.
  • Cookies and similar technologies: small data files used to remember preferences, measure traffic, and improve performance. You may disable cookies in your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide consultations, quotes, and proposals.
  • Schedule installations, deliveries, and ongoing servicing of vending equipment.
  • Improve our website, services, and customer experience.
  • Send service-related communications, updates, and occasional marketing messages (you can opt out anytime).
  • Comply with legal obligations and protect our rights and the safety of our customers.

4. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

  • Service providers: trusted vendors who help us operate our business (hosting, email delivery, scheduling, payment processing) under confidentiality obligations.
  • Legal requirements: when required by law, regulation, court order, or to protect our legal rights.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

We never sell your data. Your contact details and business information are used only to deliver the services you requested and to keep you informed about your account.

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly without them.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access, correct, or delete the personal information we hold about you.
  • Object to or restrict certain processing of your information.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be communicated through our website.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out:

  • Synergy Vending
  • 36 W Pine St, Orlando, FL
  • Phone: 407-279-0235
  • Email: info@synergybusinesses.com
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